What are the account types in ADPRIMAS?

There are currently two account types available for our end users - Corporate and Assessee.

• A corporate account will act as the administrator account for the company. It is primarily used to purchase and manage the courses that will be available to the company's assessees. It is also used to manage the corporate information, monitor the assessees' progress, and generate reports.

• Get started with a corporate account

• An assessee account will be used by the individuals who will take the assessment/s.

• Get started with a assessee account

How do I login to ADPRIMAS?

• Go to the ADPRIMAS login page.

• Enter your email address and password.

• Click Login button.

How do I log out of ADPRIMAS?

• Click your user icon in the navigation bar (top-right corner).

• Click Logout.

What if I did not receive a confirmation email?

• Go to the Resend Confirmation Email page.

• Enter your email address and click Submit button.

• Check your email and locate the confirmation email (subject: "ACTION REQUIRED: Create ADPRIMAS Account Confirmation"). Follow the steps in the email to confirm your email address.

If you didn't receive the email, check your spam folder to make sure it didn't end up there. You can also add the email address support@adprimas.com to your address book and then try sending the email again.

If you're still not receiving the email, contact ADPRIMAS support to troubleshoot further.

What if I forgot my password?

• Go to the Forgot Password page.

• Enter your email address used for your ADPRIMAS account.

• Click Submit button.

• Check your email and locate the reset password email (subject: " Reset Your ADPRIMAS Password"). Click the Reset Password link.

• Enter your new password and confirm.

• Click Submit button. You can now login to ADPRIMAS with your new password.

How do I customize my profile?

• Login to ADPRIMAS.

• Click your user icon in the navigation bar (top-right corner) then click My Profile.

  • To update your personal information (your name and designation), click Profile link.

  • To change your user icon, click Photo link.

  • To update your account information (your email and password), click Account Settings link.

  • To view your company information (company name, address and company ID), click Corporate link.

  Note: Update function is only available for corporate account users.

• Click Save button to save your changes.

How do I create an account for my company?

• Go to the ADPRIMAS website and go to the Register page.

• In the Account Type dropdown, select Corporate.

• Fill out other required fields then click Register button.

• Check your email and locate the confirmation email (subject: "ACTION REQUIRED: Create ADPRIMAS Account Confirmation"). Follow the steps in the email to confirm your email address.

  • What if I did not receive a confirmation email?.

• You can now login to ADPRIMAS.

What is my company ID?

After creating your ADPRIMAS account, take note of your company ID - a unique identifier that will be used to assign assessee accounts to your corporate account.

It is very important to provide your assessees with the company ID, since it is required for the assessee account registration.

To view your company ID:

• Login to ADPRIMAS with your corporate account.

• Click your user icon in the navigation bar (top-right corner) then click My Profile.

• In the user profile page, click Corporate.

• Copy the text in the Corporate ID field.

How can I view/monitor my assessees?

• Login to ADPRIMAS with your corporate account.

• Go to Assessees page. You will see a list of the assessee accounts registered under your corporate account.

  Note: If the assessee account status is Registered, you have to activate their account before they can proceed using ADPRIMAS. After successful account activation, their status will change to Activated.

• To view an assessee's profile and their assessment history, click on their assessee ID link.

How do I activate an assessee account?

• Login to ADPRIMAS with your corporate account.

• Go to the Assessees page.

• In the list of assessees, select the account/s that you want to activate by clicking the checkbox (left side of the row). Note: You can only activate assessee accounts with Registered status.

• Click the Activate Assessee icon.

• A modal will pop up to confirm account activation. Click Yes button to proceed.

  For each assessee account activated, you will consume one (1) assessment code for each of your purchased courses (e.g. If you activated three (3) assessee accounts and you have five (5) purchased courses, three (3) assessment codes will be deducted for each course).

  If there is no available code, an error message will be displayed.

• The assessee account will be changed to Activated status.

How do I enroll my account to charge-to-bill payment?

• Login to ADPRIMAS with your corporate account.

• Click your user icon in the navigation bar (top-right corner) then click My Profile.

• In the user profile page, click Payment Methods.

• Fill out the required fields in the Payment Method page then click Enroll Account button.

• A modal will pop up to confirm your enrollment. Click Yes to proceed.

  • Note: The information you entered cannot be updated once confirmed.

• After confirming, wait for your payment method to be processed for approval.

How do I purchase a courseware/assessment?

• Login to ADPRIMAS with your corporate account.

• Go to Marketplace.

• Click the product that you want to purchase. You will be redirected to the product's profile page.

• From the product's profile page, you can click the Add to Cart or Buy Now button.

  What's the difference between Add to Cart and Buy Now?

  • Add to Cart - The selected product will only be added to your shopping cart. You can still browse the marketplace and add more products as needed. Your order will be placed once you click the Checkout button.

  • Buy Now - An order will immediately be placed for the selected product only.

• Enter how many assessment codes you want to purchase in the Quantity field

• Once you are done with your purchase, click the Checkout button.

• In the Checkout page, review your items for purchase in the Order Summary.

• Select your preferred payment method (GCash or Charge-to-Bill) and click Proceed button.

  • For GCash:

    • Follow the instructions provided until payment is completed.

    • Visit the GCash Help Center for more information.

  • For GCash:

    • Prerequisite: Enroll your account to charge-to-bill payment.

• Once payment is successful, you can visit the Courseware page to view your purchased courses.

How do I generate a report?

• Login to ADPRIMAS with your corporate account.

• Go to the Reports page.

• Select the report that you want to generate by clicking the checkbox (left side of the row).

• Click the Download icon.

How do I create an assessee account?

• Go to the ADPRIMAS website and go to the Register page.

• In the Account Type dropdown, select Assessee.

• Fill out other required fields then click Register button.

  • Note: Contact your corporate account user to provide you with your company ID.

• Check your email and locate the confirmation email (subject: "ACTION REQUIRED: Create ADPRIMAS Account Confirmation"). Follow the steps in the email to confirm your email address.

  • What if I did not receive a confirmation email?

• You can now login to ADPRIMAS.

How do I take an assessment?

• Login to ADPRIMAS with your assessee account.

• In the Courseware page, click Enter Code button.

• Enter the course code provided to you by your corporate account user and click Submit button.

• A modal will pop up to confirm if you want to take the assessment. Click Yes button to proceed. Otherwise, click No to be redirected back to the Courseware page.

Part 1: Pre-Assessment Course

• After confirming, you will be redirected to the pre-assessment course.

• Review the slides provided. Click the Back and Next button for navigation.

  • Take note of the Time Remaining. If the timer runs out, you will be automatically redirected to the Assessment page.

• Once you reach the last slide of the pre-assessment course, click Finish button.

• A modal will pop up to confirm if you want to take the assessment. Click Yes button to proceed.

Part 2: Assessment

• After confirming, you will be redirected to the assessment page.

• Read each question carefully, then select the option that best fits the question. Click the Back and Next button for navigation.

  • Take note of the Time Remaining. If the timer runs out, your answers will automatically be submitted.

• Once you reach the last question in the assessment, click the Submit button.

• A modal will pop up to confirm if you want to submit your answers. Click Yes button to proceed.

Part 3: Assessment Result

• After submitting your answers, you will be redirected to the Thank You page, which will display your assessment results. Click Done to be redirected to the Courseware page.

  • Your assessment results will also be sent to your email (subject: "[Course Name] Assessment Result").

Where can I view my assessment history?

• Login to ADPRIMAS with your assessee account.

• Go to Assessment page. You will see a list of the assessments you have taken and their results (Passed or Failed).

How do I generate a certificate for my assessments?

• Login to ADPRIMAS with your assessee account.

• Go to the Certifications page.

• In the list of assessments, select the assessment that you want to generate a certificate by clicking the checkbox (left side of the row).

• Click the Download icon.

How do I create and publish a new course?

• Login to ADPRIMAS with your author account.

• In the Courseware page, click the Create Course button.

• You will be redirected to the Create Course page. Fill out the required fields.

• Click Save button to proceed.

• Add your course contents and questions for the awareness test.

  • Note: You can preview your course by clicking the Preview button.

• To publish course, click Yes in the Publish Course toggle (next to the Edit Course title). Click No to unpublish course.

What kind of promos can I apply to my courses?

ADPRIMAS currently has three promo types available:

• Free - Course will be free for purchase until the promo expiry date.

• Amount - Provided promo value will be deducted from the original price until the promo expiry date.

  • Example: If the course's original price is PHP 1,000.00 and promo value is PHP 200.00, the discounted price will be PHP 800.00.

• Percent - Provided promo value will be deducted from the original price by percentage until the promo expiry date.

  • Example: If the course's original price is PHP 1,000.00 and promo value is 30%, the discounted price will be PHP 700.00.

How do I add and manage the contents in my course?

Manage your course contents by viewing your selected course and going to the Contents pane.

Adding a content

• Click the Add button in the Contents pane.

• An Add Content modal will pop up. Provide content name and upload an image to display.

• Click Save button.

Editing a content

• In the Contents table, click the Edit icon in the row of your selected content.

• An Edit Content modal will pop up. Update the content name or content image as needed.

• Click Save button.

Rearranging the order of contents

• In the Contents table, click the Move Up or Move Down icon in the row of your selected content to change its content order as needed.

Deleting a content

• In the Contents table, click the Delete icon in the row of your selected content.

Previewing a content

• Click the row of your selected content from the Contents table. Its content image will be displayed in the Content Preview pane.

How do I add and manage the questions for my awareness test?

Manage your course contents by viewing your selected course and going to the Awareness Test pane.

Adding a question

• Click the Add button in the Awareness Test pane.

• An Add Question modal will pop up. Provide the question to be displayed.

• Click Save button.

Managing the answer choices for a question

• Click the row of your selected question in the Awareness Test table. Its answer choices will be displayed in the Choices pane.

• In the Choices pane, click the Add button. An Edit Choices modal will pop up.

  • To add a new answer choice for the selected question: Click the Add button and fill out the textbox field. Repeat until you entered all answer choices.

  • To delete an answer choice: Select the choice/s by clicking the checkbox (left side of the row) and click the Delete icon.

• Indicate the correct answer for the question and click Save button.

Editing a question

• In the Awareness Test table, click the Edit icon in the row of your selected question.

• An Edit Question modal will pop up. Update the question as needed.

• Click Save button.

Deleting a question

• In the Awareness Test table, click the Delete icon in the row of your selected question.

How do I approve/decline a subscriber's payment method?

• Login to ADPRIMAS using your reseller account.

• In the Subscribers page, select a subscriber by clicking its Company ID link. Charge to bill status must be For Approval.

• Scroll down to the Payment Method pane and review the details provided.

• Click the Approve button to enroll subscriber's payment method. Otherwise, click Decline button.

• A modal will pop up to confirm approval. Enter your password and click Confirm to proceed.

  • If payment method is approved, the charge to bill status will be updated to Enrolled.

  • If payment method is declined, the charge to bill status will be updated to Rejected and the subscriber can submit another payment method for approval.

How do I update an enrolled payment method?

• In the Subscribers page, select a subscriber by clicking its Company ID link. Charge to Bill status must be Enrolled.

• Scroll down to the Payment Method pane.

• There are two ways to update a subscriber's payment method:

  • Update the payment method details as needed and click the Update button to save changes. The charge to bill status will still be Enrolled.

  • Click the Remove button to delete the previously enrolled payment method. The subscriber can submit another payment method for approval.